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24/7 Keyholding, Alarm Response & Security Services

"- Protecting Your Site, People & Peace of Mind"

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• Full Documation • 24/7 Coverage • Routine Patrols • Manned guarding • Car park attendant • Unlocking & locking service • Reception control / Access control • Keyholding and Fire & Alarm Response

Rapid response and reliable protection, supported by a trusted and dedicated FM team.

At Thomas Charles FM, we deliver fully licensed, SIA‑compliant security solutions designed to protect people, property, and operations around the clock. From keyholding and rapid alarm response to manned guarding and mobile patrols, our Enhanced DBS‑checked officers provide a dependable presence that deters threats and responds fast when it matters most. We work with clients across commercial, retail, education, industrial, and public sectors, tailoring every security plan to the unique risks and requirements of your site.

🔑 Keyholding & Alarm Response
•     24/7 Alarm Response — Immediate attendance when alarms are triggered.
•     Secure Keyholding — Keys stored in a monitored, secure facility.
•     Rapid On‑Site Attendance — Officers dispatched quickly to investigate and secure.
•     Emergency Liaison — Coordination with police, fire, and medical services.
•     Lock & Unlock Services — Scheduled opening and closing of premises.
•     Audit‑Ready Reports — Detailed incident logs for compliance and insurance.

🔓 Other Security Services
•     Manned Guarding — Uniformed, SIA‑licensed officers for on‑site deterrence.
•     Mobile Patrols — Flexible, cost‑effective security presence.
•     Access Control & Reception Security — Professional front‑of‑house presence.
•     Event & Temporary Security — Scalable teams for short‑term cover.

Why Partner with Us?

Broader team

Compliance Assured

Qualified and Trustworthy Team

Certified Documentation

Data Security

Not only are you getting a qualified security team, but also a variety of skills and trades behind them.

We hold all the necessary licenses and adhere strictly to SIA and government legislation.

Our team is Enhanced DBS-checked and thoroughly trained in security management and behavior, guaranteeing professionalism, expertise, and first class security.

You will receive all the necessary paperwork, including

risk assessments, site surveys, insurance certificates, and all compliance paperwork

All client records stored offline in secure, locked facilities — safe from online threats.

Trusted by numerous businesses and industries throughout the West Midlands.

Sectors we Protect..

  • Offices & Corporate Buildings
  • Industrial & Manufacturing Sites

  • Retail Parks & Shopping Centres

  • Schools, Colleges & Universities

  • Public Sector & Local Authority Sites

  • Leisure & Hospitality Venues

“Security solutions tailored to your environment — whatever your sector.”

Contract us Today!

Ridgacre Enterprise Park

Ridgacre Road, West Bromwich B71 1BW

0344-544-1788

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Call us on 0344-544-1788 or request a free site assessment today

Ready to work with a security partner you can trust

Innovative Facilities Management, Sustainable Solutions…

Service
Thomas Charles
City at Night
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