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Accessibility Statement

Thomas Charles Facilities & Maintenance Ltd aims to make this website clear, accessible and easy to use for as many visitors as possible. This statement explains the steps we are taking to improve accessibility and how users can contact us if they experience any difficulty using the site.

Thomas Charles Facilities & Maintenance Ltd wants this website to be accessible and easy to use for as many people as possible.

We aim to make the website clear, readable and practical to navigate across desktop, tablet and mobile devices.

What We Are Doing

We are working to improve accessibility across the website by:

  • using clear page headings and structured content;

  • keeping navigation consistent across the site;

  • using readable fonts and appropriate text sizes;

  • using suitable colour contrast where possible;

  • adding alternative text to images where appropriate;

  • making forms as clear and simple as possible;

  • keeping content written in plain English;

  • reviewing pages as the website is updated.

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Accessibility Standards

We aim to work towards recognised web accessibility good practice, including the Web Content Accessibility Guidelines where practical and appropriate for our website.

This website has been built using Wix. Some elements, features or third-party tools may be controlled by the website platform or external services, which may affect how accessible certain parts of the site are.

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Known Limitations

Some areas of the website may not yet be fully accessible. This may include:

  • older documents or downloads;

  • third-party embedded tools or widgets;

  • some images or videos while content is being updated;

  • platform-controlled features within Wix;

  • pages that are currently being rebuilt or reviewed.

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We will continue to improve the website where practical.

Requesting Information in Another Format

If you need information from this website in a different format, please contact us and tell us what you need.

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We will review the request and respond as soon as practical.

Contact Us About Accessibility

If you find an accessibility issue on this website or have difficulty using any part of it, please contact us.

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Thomas Charles Facilities & Maintenance Ltd
Email: info@thomascharlesfm.co.uk
Telephone: 0344 544 1788

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When contacting us, please include:

  • the page or section you were trying to use;

  • what went wrong or what you found difficult;

  • the format or support you need, where relevant.

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Ongoing Review

We will review this Accessibility Statement as the website develops and as content, pages and functionality are updated.

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