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Equality, Diversity & Inclusion Policy

Thomas Charles Facilities & Maintenance Ltd is committed to promoting fairness, respect and inclusion across our business. This statement outlines our approach to equal opportunities, respectful working relationships and the fair treatment of employees, clients, suppliers and others we work with.

Thomas Charles Facilities & Maintenance Ltd is committed to treating people fairly and with respect.

We aim to provide a working and service environment where people are treated with dignity and are not unlawfully discriminated against.

This applies to our employees, workers, contractors, applicants, clients, suppliers, subcontractors and other people we work with.

Equal Opportunities

We aim to support equal opportunities in areas including:

  • recruitment and selection;

  • training and development;

  • working conditions;

  • service delivery;

  • supplier and subcontractor relationships;

  • communication with clients and site contacts.

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We do not support unfair treatment, harassment, bullying, victimisation or unlawful discrimination.

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Protected Characteristics

We recognise the protected characteristics set out under the Equality Act 2010, including:

  • age;

  • disability;

  • gender reassignment;

  • marriage and civil partnership;

  • pregnancy and maternity;

  • race;

  • religion or belief;

  • sex;

  • sexual orientation.

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Respectful Working Environment

We expect people working for or with TCFM to behave professionally, respectfully and appropriately.

This includes:

  • treating others with dignity and respect;

  • avoiding offensive, discriminatory or inappropriate behaviour;

  • raising concerns properly where issues arise;

  • supporting a professional and inclusive working environment.

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Clients, Suppliers and Service Delivery

We aim to provide services fairly and professionally across the clients and sectors we support.

We expect staff, suppliers and subcontractors working on behalf of TCFM to follow appropriate standards of conduct when dealing with clients, site users, colleagues and members of the public.

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Raising Concerns

Any employee, worker, contractor, client or supplier who has a concern about unfair treatment, discrimination, harassment or inappropriate behaviour should raise the matter with TCFM management.

Concerns will be reviewed and handled as appropriately and fairly as possible.

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Review

We may review and update this statement as our business, legal requirements and working practices develop.

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Contact

For questions about this statement, please contact:

Thomas Charles Facilities & Maintenance Ltd
Email: info@thomascharlesfm.co.uk
Telephone: 0344 544 1788

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